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Uber Eats now lets merchants message customers about their orders

Uber Eats now lets merchants message customers about their orders thumbnail

With the new Live order chat feature, merchants can message with customers in real-time to do things like confirm replacements for sold out items, clarify special requests, and check in on dietary or allergy preferences.

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Jul 31, 2025 – 14:00

Uber Eats now lets merchants message customers about their orders

With the new Live order chat feature, merchants can message with customers in real-time to do things like confirm replacements for sold out items, clarify special requests, and check in on dietary or allergy preferences.

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