Uber Eats now lets merchants message customers about their orders

Tips

With the new Live order chat feature, merchants can message with customers in real-time to do things like confirm replacements for sold out items, clarify special requests, and check in on dietary or allergy preferences.

With the new Live order chat feature, merchants can message with customers in real-time to do things like confirm replacements for sold out items, clarify special requests, and check in on dietary or allergy preferences.